🚨 Fake AI ‘Apple Support’ Calls Target Owners of Stolen iPhones

VERIFIED EMERGING SCAM ALERT — Reported August 2026 | Scam type: Apple impersonation / AI voice phishing / stolen-device credential theft

What’s happening

SOCRadar researchers exposed AnonyMousKIT, a phishing-as-a-service operation built to help criminals unlock stolen Apple devices. The operation uses email, SMS, WhatsApp, fake Apple and Find My pages, recorded audio, and conversational AI voice agents impersonating Apple Support.

How the scam works

After an iPhone is stolen, criminals can use information associated with the device to make their approach unusually convincing. Victims may receive a message claiming ‘Your device has been found’ and be directed to a fake Apple or Find My page. In some cases, an AI voice agent posing as ‘Alice from Apple Support’ claims the stolen phone was brought to an Apple Store and asks the owner to confirm the device passcode.

The phishing process can then seek the victim’s Apple Account credentials and live two-factor authentication code. The goal is to remove Activation Lock so the stolen phone can be unlocked and resold. SOCRadar linked the ecosystem to 506 domains and 168 storefront brands, while independent reporting described roughly 200 recovered AI voice-call records.

Warning signs

Treat unexpected calls, texts, emails, or WhatsApp messages claiming Apple has found your missing phone as suspicious. Never provide your device passcode, Apple Account password, or two-factor authentication code over the phone. Do not follow a recovery or Find My link supplied by an unexpected caller or message.

What consumers should do

Use Apple’s verified Find My service and official support channels independently. Do not use links or contact information supplied in an unsolicited recovery message. If credentials or verification codes were disclosed, change the Apple Account password immediately from a trusted device and review the account for unauthorized access.

Why this matters

This scam exploits the relief and urgency people feel after hearing that a stolen phone has supposedly been recovered. AI voice technology also makes convincing impersonation calls inexpensive and scalable, allowing criminals to automate social engineering that once required a human caller.

AigiShield takeaway

If your phone is lost or stolen, assume any subsequent ‘we found your phone’ contact could be hostile until you verify it independently through Apple’s official services.

Sources

SOCRadar Threat Research Unit: Exposing AnonyMousKIT: AI-Powered PhaaS Supply Chain. https://socradar.io/blog/anonymouskit-ai-phaas-supply-chain/ Independent corroboration: BleepingComputer, August 25, 2026.

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